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Help Needed

If you are a customer of Eurasia IC, you have nothing to worry about. We are ready to provide any help and advice on any matter at any time convenient for you. Settlement of losses is the process of receipt of your insurance compensation under the insurance policy. Upon occurrence of an insured event, the insurer (Eurasia IC Company) shall reimburse the losses incurred by you (car repair, hospital treatment, etc.). If you are faced with an insured event - immediately call a round the clock call center of Eurasia IC JSC at:

8 800 080 0099 or +7 (727) 258 43 36

Our specialists will promptly advise you on what to do and in what sequence.

Motor Hull Insurance:

A detailed analysis of the most occurring insured events and a description of measures to be taken if you vehicle gets in a road traffic accident.

Important!

Do not leave the accident scene, do not move the vehicle and do not touch the items related to the accident, before the arrival of traffic police;

Do not move the cars of all the participants in the accident before the scheme is drawn, recording the position of the vehicles, possibly in the presence of witnesses, and specifying their full names, addresses and phone numbers.


Damaged Property

A detailed description of the procedures to follow in case something happens with your insured property.

Fire:


Flooding:


Natural Disaster:


Medical Assistance while Travelling

What to do if you are abroad and you needed medical care? How do you communicate with the representatives of Eurasia IC JSC; what to do if there is no way of contacting the insurance company; what documents do you need to collect in order to receive insurance compensation?

Contact Centers’ Phone Numbers

DIRECT LINES AND GVA SERVICE CENTERS

Moscow (Russia): +7 495 775 09 99

Turkey (Antalya):: +90 242 824 97 70, +90 535 234 13 48

Egypt (Hurghada): +20 10 648 99 22, +20 10 332 01 23

Cyprus (Larnaca): +357 24 625 099

Bulgaria (Sofia): +359 2 439 44 44

TOLL-FREE PHONE LINES

Finland: 0 800 116 696

France: 0 800 900 998

Germany: 0 800 182 4065

Austria: 0 800 291 976

Italy: 800 787 235

Thailand: 00 1 800 357 1295

Greece: 00 800 357 129 23 00

Spain: 900 993 570

Switzerland (Zurich): 0 800 836 352

When you contact the Service Company you need to give them the following information:

Russian-speaking operators will make arrangements for you medical and other assistance, and will provide a payment guarantee for your treatment.

If for some reason you have not had a chance to call the Service Company and you had to seek medical help in a hospital at the location, Eurasia IC will compensate for your expenses after you return from your trip, upon presentation of supporting documents, in accordance with the limit established in the insurance contract (insurance policy).

Upon return to the country of residence, report the loss to Eurasia IC as soon as possible.

Accident

What do you do if you were injured? The list of documents that must be prepared and the procedure for payment of the sum insured.

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Insured Event?

There was an accident and you have encountered a problem? Don’t you worry if you have an insurance policy with Eurasia IC JSC. We sympathize with you and are ready to give you our assistance and support.

What you need to do:

Company contacts

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